Overview

SFFILM, the nonprofit behind the San Francisco International Film Festival, runs a festival plus year-round programming, education, and filmmaker grants. Its website handles ticket sales, memberships, and donations, but hadn't seen a meaningful refresh since 2018 and has buckled under pressure during previous years' festivals.

As lead designer and project manager, I redesigned its four highest-traffic areas: home, membership, calendar, and ticketing, while leading a two-person dev team from audit to launch of a modernized backend and frontend experience. It shipped for the 2026 festival on a lean budget and broke the organization's ticket-revenue records.

Role

Lead Product Designer & Project Manager

Team

Developers, SFFILM Team

Timeline

March - April 2026

Impact

24x

lift in opening-day conversion velocity; the redesigned site sold in 3 hours what previously took 3 full days

88.9%

improvement in performance and load time of core pages

300+

pages consolidated into a handful of reusable templates, giving non-technical staff an editable, maintainable CMS

website redesign

More coming soon

designed UI components